Call Centres are the “new boys” of the 20th Century, where KPI’s, SLA’s , Call Handling rates and predictive dialer systems are the key phrases and we excel in this area. However, despite the fact that we know that Call Centres can have high levels of staff turnover, we do not and will not compromise on the calibre of candidate we send through to you, our Call Centre Staff will be highly experienced customer service people, who will enjoy working in call centre, handling volume calls and creating the right customer experience for your clients.
BND Recruitment are able to assist in many ways to ensure you are able to find the right staff for your contact/outbound call centre. We have dealt with many of Australia's leading centres to source candidates through a variety of methods including volume assessment centres,onsite recruitment,one on one candidate sourcing and shorlisting services.
Our database provides access to specialist personnel in areas such as:
- Inbound Customer Service Staff
- Outbound Customer Service Staff
- Call Centre Team Leaders
- Call Centre Managers
- Telemarketing Staff
- Business to Business Sales Staff
- Market Research Interview Staff
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- Workforce Planning Staff
- Forecasting and Planning Analysts
- Call Centre Training Staff
- Executive Management Staff
- Debt Collection Staff
- Customer Service Managers
- Account Managers
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So if you are in need of either a temporary staff member or for us to complete a permanenet recruitment service for you please call 1300 308 237